If you're ordering directly from our website, then your order will be usually be dispatched via a next day delivery service within 48 hours of a proof being signed off and payment being received . On the very rare occassion that this isn't possible, we'll alert you via e-mail and give you a new estimated delivery date.

If you are using our design service then we'll try and get proofs across to you within 48 hours of receiving your design instructions.

Fully customised items will take a little but longer, but we'll give you a lead time once we know what you need.

Lamination can help to protect your sticker, sign or decal against fading and general wear and tear. It's not absolutely necessary on most of our products - the inks and materials we use are generally tough enough to look good for a few years - but it's a good idea for graphics you're going to use outdoors, move about lots or generally give some hammer to.

Check the artwork guidelines. If you have you have a design in one of the formats described then you probably don't need the design service. If in doubt, the best thing to do is drop us an e-mail attach the file and we'll let you know.

Ideally your artwork should be in one of the following formats:

• .eps with fonts converted to outline.
• .ai with fonts converted to outlines
• .pdf with fonts embedded.

Where that's not possible we can also accept these files:

• .jpeg of at least 500dpi
• .bmp of at least 500dpi

If you have artwork in a different format then we may still be able to work with it. If in doubt, send it across to us on an email and we'll take a look at it for you.

In some circumstances we may not be able to work with your file in .jpeg or .bmp format (for example in more complex vehicle livery designs). If this is the case then we'll get in touch and try and find a way around the problem. In some instances this might mean we have to charge you an artwork fee, but we'll let you know before we start any work and ask you to confirm that you're happy to go ahead.

Color Matching

If you need a specific colour match then we will ask you to send us a physical sample of the colour or colours you need. We would also recommend that you request a printed proof of your order. Where printed proofs are not supplied and approved we cannot guarantee a colour match.

Copyright

Before sending an image to Blackfall Graphics you MUST ensure that you own the copyright, or have obtained the written permission of the copyright owner to have the image reproduced in accordance with copyright laws.

By sending us an image, you are guaranteeing that you have obtained these copyright permissions.

You will be liable for all legal fees, damages and other expenses that may be incurred by Blackfall Graphics should reproduction of the image you supply breach any other person's copyright, privacy or rights in any way.

Blackfall Graphics will refuse to reproduce an image if it is felt that you do not have the appropropriate copyright rights and/or permissions referred to above, or if it is in any other way inappropriate. In these cases the image will be returned to the sender.

Blackfall Graphics reserves the right to charge additional fees for work on graphics supplied if they don't meet our artwork guidelines and require adjustment before going to print.

Blackfall Graphics reserves the right to use images of the work we do for you on our website and in promotional material. We will always ask your permission before it is used and your image will never be resold or used commercially.

You can e-mail images and designs to us at blackfall@hotmail.co.uk. Photos and paper designs can be sent by post to:

Blackfall Graphics
Castlewood Farm
Helme Park
Tow Law
County Durham
DL13 4NN

However you decide to sent your image though, don't forget to remind us who you are and what you would like us to transform your artwork into.

Within the UK, postage is £15 for banners and signs and free for everything else.

If you'd like your graphics to be shipped outside of the UK then please contact us for prices.

The standard decals in our race graphics range aren't blast proof. They're printed onto standard vinyl and left unlaminated. We don't know about you, but we're always turning up to the track and finding that someone else has the same number as us (yep - a bit of gamesmanship never goes amiss) so we like our plates cheap and disposible. If, however, you're looking for something that'll take a little more wear, drop us an e-mail and we'll make it happen.

Our full custom motocross, quad, rally and kart kits are blastproof as standard.

Our stickers are pretty easy to apply, but you will need a little bit of patience if you're sticking them to a curved surface. They come with application instructions and to get the best results we recommend that you apply the stickers AFTER you've read them. (Yeah, we've never managed that yet.) We've learnt the hard way that stickering up your kart or bike or car in a force 9 gale 3 minutes before scrutineering finishes can only end in disaster so pick a moment of calm when you're in a nice dry sheltered spot, make sure your hands are totally clean (with absolutely no oil or grease residue on them.. or moisturiser either for that matter) and then begin...

Yeah - all of our stickers are removable (although not re-usable so make sure you mean it when you take them off). With most of our race graphic range you'll be able to ease up an edge with your fingernail and take it from there. Tougher stickers might need a little heat applying with a hairdryer to melt the glue, but they should come off without leaving any residue.

Aw man, we're sorry, but we can't make any outlandish claims of that nature. All we can really do is make you look good. But, hey, there is a school of thought that believes when you look good, you feel good and when you feel good you do good, so if you slap on some of our graphics you never know....

Yep, we certainly can. Just drop us an email, tell us what you've got in mind and we'll make it happen.

Sure - we're based in County Durham so we're pretty much limited to the North East of England, but we can fit your graphics if you're in the area.

We mean vinyl wall stickers, but if you like we can also make single-use paint or spray paint stencils.

They certainly do.

Well you can stick them to pretty any smooth surface you can find. They stick to walls, ceilings, fridges, mirrors, kitchen cabinets, wardrobes and even windows. However, there are a frw thinks you probably shouldn't stick them to...

It's not a good idea to stick these decals to flaky or wet paint, wallpaper, fresh plaster or bubbly varnish just because the wall sticker will pull off the paint, paper, plaster or varnish when it's removed.

Lumpy surfaces can't be disgused with wall sticker and they should really be because they may pierce or damage the stickers.

The stickers won't stick to any damp surfaces. You have to make sure your wall is perfectly dry before applying the wall decals. They can get as wet as you like once they're stuck on and the glue has set.

Yes they are fully removable and shouldn't leave any residue when you take them down. They aren't reusable though.

No they won't cause any damage (as long as you haven't stuck them over wet or flaky paint, plaster or varnish) but they cause a little bit of flecking on some walls.